My Simple Agent ("we," "us," or "our") operates the mysimpleagent.ai website and provides AI-powered phone assistant services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
We collect information that you voluntarily provide to us when you:
When you visit our website, we automatically collect certain information about your device, including:
When you provide your business website URL, we automatically scrape and extract:
When you use our AI phone assistant service, we collect and store:
We use the information we collect to:
We may share your information with trusted third-party service providers who assist us in operating our service, including:
These service providers are contractually obligated to protect your information and use it only for the purposes we specify. We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We retain your information for as long as we deem necessary to provide our services, comply with legal obligations, and protect our business interests. Call recordings and transcripts are retained indefinitely for service quality, AI training, analytics, and legal purposes. Data deletion requests may be submitted but are processed at our sole discretion and subject to our retention requirements and legal obligations.
Depending on your location and where required by applicable law, you may have certain rights regarding your personal information. Any such rights are subject to applicable law, verification of your identity, and our legitimate business interests. We reserve the right to deny requests that are unfounded, excessive, or not required by law. Exercise of any rights may result in termination of your account. Requests are processed at our discretion and may be subject to fees where permitted by law.
To submit a request, contact us at support@mysimpleagent.ai. We will respond within the timeframes required by applicable law, if any.
We use cookies and similar tracking technologies to:
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our service, you consent to such transfers.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
If you have any questions about this Privacy Policy or our data practices, please contact us: